Privacy Policy

1. WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?

The person responsible for processing your data is Ana Isabel Muñoz Pizarro, with NIF 44407673D (hereinafter, "Pepa ComanechiI"):
Postal address: Calle Zurbano 26, 6D CP: 28010 Madrid
Email: pepacomanechi@gmail.com

2. FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?

Depending on how you interact with our website, we will process your personal data for the following purposes:

1. To manage your registration as a user of the Platform:

If you decide to register as a user on our WEBSITE, we need to process your data to identify you as a user and give you access to its different functionalities, products and services that are at your disposal as a registered user. You can cancel your registered user account by contacting us through Customer Service.

2. For the development, compliance and execution of the purchase and sale contract or services that you have contracted with Pepa Comanechi on the WEB:

This purpose includes the processing of your data to, mainly:

Yo. Contact you regarding updates or informative communications related to the contracted functionalities, products or services, including sending quality surveys about the products or services provided.

ii. Manage payment for the products you purchase, regardless of the payment method used.

iii. Activate the necessary mechanisms in order to prevent potential fraud against you and against MUSCARI during the purchase process.

iv. Manage possible returns once you have made a purchase and manage requests for information about the availability of garments, product reservations through the WEBSITE, depending on whether these options are available at any given time.

v. For billing purposes and to make available to you the tickets and invoices for purchases you have made on the WEBSITE.

3. To respond to requests or requests that you make through the Customer Service channels:

We only process personal data that is strictly necessary to manage or resolve your request or request.

4. For marketing purposes:

This purpose includes the processing of your data to, mainly:

Yo. To the extent that you subscribe to our Newsletter , we will process your personal data to manage your subscription, including sending personalized information about our products or services through various means (such as email or SMS). Remember that you can unsubscribe from the Newsletter at any time and free of charge through the "Newsletter" section of the WEBSITE, in addition to through the instructions that we provide in each communication.

ii. Carry out promotional actions (for example, to develop contests or send your list of saved articles to the email address you indicate). By participating in any promotional action, you authorize us to process the data you provide us based on each promotional action and we can communicate it through various means such as social networks or on the WEBSITE itself. In each promotional action in which you participate, you will have available the legal bases where we will provide you with more detailed information about the processing of your data.

iii. Disseminate on the WEB or through our social media channels photographs or images that you have shared publicly , as long as you give us your consent to do so.

5. Usability and quality analysis to improve our services:

If you access our website, we inform you that we will process your browsing data for analytical and statistical purposes , that is, to understand the way in which users interact with our Platform and thus be able to make improvements to it.

Likewise, sometimes we carry out quality actions and surveys aimed at knowing the degree of satisfaction of our clients and users and detecting those areas in which we can improve.

3. WHAT IS THE LEGITIMATION FOR THE PROCESSING OF YOUR DATA?

The legal basis that allows us to process your personal data also depends on the purpose for which we process it, as explained in the following:

1. Manage your registration as a website user:

The processing of your data is necessary for the execution of the terms that regulate the use of the website. In other words, in order for you to register as a user on the website, we need to process your personal data, since otherwise we would not be able to manage your registration. In the event that you choose to use access or login through a social network, the reason why we are entitled to process your data is the consent you give when authorizing the transfer of your data from the social network.

2. Development, compliance and execution of the purchase and sale contract or services:

The processing of your data is necessary for the execution of the sales contract or provision of services that links us to you.

It is possible that some data processing associated with the purchasing process is activated only because you request it or authorize us, such as the storage of payment data (card) for future purchases or to inform you of the availability of our products. In these cases, the basis on which we process your data is your own consent .

We consider that we have a legitimate interest to carry out the necessary checks to detect and prevent possible fraud when you make a purchase. We understand that the processing of this data is positive for all parties involved when payment for a purchase occurs and in particular for you since it allows us to put measures in place to protect you against fraud attempts by third parties.

3. Respond to the requests or requests you make through the Customer Service channels:

We consider that we have a legitimate interest to respond to the requests or queries that you submit to us through the various existing means of contact. We understand that the processing of this data is also beneficial for you as it allows us to serve you appropriately and resolve any queries raised.

When you contact us, in particular, to manage incidents related to your order or the product/service purchased through the website, the processing is necessary for the execution of the sales contract .

When your query is related to the exercise of the rights about which we inform you below, or to claims related to our products or services, what legitimizes us to process your data is compliance with legal obligations on our part.

4. Marketing purposes:

The legitimate basis for processing your data for marketing purposes is the consent you give us, for example when you agree to receive personalized information through various means, or when you accept the legal bases to participate in a promotional action or to publish your photographs on the website. website or on our social media channels.

To show you personalized information, we consider that we have a legitimate interest to carry out profiling with the information we have about you (such as your browsing, preferences or purchase history) and the personal data that you have provided us such as age range or language, since we understand that the processing of this data is also beneficial for you because it allows you to improve your experience as a user and access information according to your preferences.

5. Usability and quality analysis to improve our services:

We consider that we have a legitimate interest in analyzing the usability of the website and the degree of user satisfaction since we understand that the processing of this data is also beneficial for you because the purpose is to improve the user experience and offer a higher quality service. .

4. HOW LONG WILL WE KEEP YOUR DATA?

The period of conservation of your data will depend on the purposes for which we process it, as explained below:

1. Manage your registration as a website user:

We will process your data for as long as you remain a registered user (that is, until you decide to unsubscribe).

2. Development, compliance and execution of the purchase and sale contract or services:

We will process your data for the time necessary to manage the purchase of the products or services you have purchased, including possible returns, complaints or claims associated with the purchase of the particular product or service.

On some occasions, we will only process the data until the time you decide, as is the case with payment (card) data that you have asked us to store for possible future purchases.

3. Respond to the requests or requests you make through the Customer Service channels:

We will process your data for as long as necessary to respond to your request or request.

4. Marketing purposes:

We will process your data until you unsubscribe or cancel your subscription to the newsletter. If you participate in promotional actions, we will keep your data for a period of six (6) months from the end of the action.

5. Usability and quality analysis to improve our services:

We will process your data promptly during the time in which we proceed to carry out a specific quality action or survey or until we anonymize your browsing data.

Regardless of whether we process your data for the time strictly necessary to fulfill the corresponding purpose, we will subsequently keep it duly stored and protected for the time in which responsibilities arising from the processing may arise, in compliance with the regulations in force at all times. Once the possible actions are prescribed in each case, we will proceed to delete the personal data.

5. WILL WE SHARE YOUR DATA WITH THIRD PARTIES?

To fulfill the purposes indicated in this Privacy and Cookies Policy, it is necessary that we give access to your personal data to third parties that provide us with support in the services we offer you, namely financial entities, fraud detection and prevention entities, technological service providers, suppliers and collaborators of logistics, transportation and delivery services.

6. WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?

We are committed to respecting the confidentiality of your personal data and guaranteeing the exercise of your rights. You can exercise them free of charge by writing us an email to the following email address pepacomanechi@gmail.com, simply indicating the reason for your request and the right you want to exercise. If we consider it necessary to identify you, we may request a copy of a document proving your identity.

In particular, regardless of the purpose or legal basis under which we process your data, you have the right to:

Yo. Ask us for access to the data we have about you . We remind you that if you are a registered user on the website, you can also consult this information in the section corresponding to your personal data.

ii. Ask us to rectify the data we already have. Remember that if you are a registered user on the website, you can also access the section corresponding to your personal data in your account to modify or update your personal data. In any case, keep in mind that, by actively providing us with your personal data by any means, you guarantee that they are true and accurate and you agree to notify us of any changes or modifications thereof. Any loss or damage caused to the website or to the person responsible for the website or to any third party due to the communication of erroneous, inaccurate or incomplete information in the registration forms will be the exclusive responsibility of the user. Please remember that as a general rule you should only provide us with your own personal data, not those of third parties, except as permitted in this Privacy and Cookies Policy.

iii. Ask us to delete your data to the extent that it is no longer necessary for the purpose for which we need to process it as we have informed you above, or that we no longer have the legitimacy to do so.

iv. Ask us to limit the processing of your data, which means that in certain cases you can ask us to temporarily suspend the processing of the data or to keep it beyond the time necessary when you may need it.

v. If you have provided us with your consent to process your data for any purpose, you also have the right to withdraw it at any time. Some of the ways in which you can withdraw your consent are explained in section 2 in which we explain the purposes for which we process your data.

saw. When our legitimacy for the processing of your data is your consent or the execution of the contract, as explained in section 3, you will also have the right to request the portability of your personal data. This means that you will have the right to receive the personal data that you have provided to us in a structured, commonly used and machine-readable format, in order to transmit it to another entity directly, whenever technically possible.

vii. On the other hand, when the processing of your data is based on our legitimate interest, you will also have the right to object to the processing of your data.

viii. Finally, we inform you of your right to file a complaint with the relevant data protection supervisory authority, in particular, with the Spanish Data Protection Agency ( www.aepd.es ) when they consider that the processing of your personal data violates applicable regulations.